Frequently Ask Questions

How can tell if I need a new roof?

If you notice missing shingles, shingles that are curled or weathered, leaks within your home, signs of excessive granular loss in your gutters or build up by downspouts, or have an old roof, please contact us for a FREE inspection.


Do I need to be present for the free inspection?
In order for our team to provide you with the most accurate assessment, it may be in your best interest to be present during our inspection. There may be vital questions that can be of concern to you regarding your roof and/or your property that we might need to explain and demonstrate situations to you in person. We are committed to providing convenience to our customers, and we are excellent in working with your schedule.


How much does it cost for a new roof, siding, gutters, or windows?

There are many variables that go into determining the cost of your project.  A few of the variables include  the square footage, roof pitch, quantity of windows, type of material to be removed and the type of materials to be installed all have an impact on the cost.  Since every job is the different, please contact us for a FREE estimate.


When will work begin on my project? 

We will be able to give you an approximate timeframe for work to begin as well as keep you up to date throughout the process.  Product availability and weather conditions, however, may have an impact on the start and finish of any project. 


Do I need to do any preparation before work begins on my roof?

Yes. Please make sure any vehicles you'll need are not parked in your garage or driveway, as we will be blocking driveway access during construction for a dumpster and building materials.


How long will it take to install my new roof?

Most homes will take one to three days depending on the size of your house.  You will be given a more accurate timeframe for completion at the time of your FREE consultation.


What if it rains when my new roof is to be installed?

Safety is important to us.  If there is a chance of rain before works begin, we will take precautionary measures before beginning your roof and will keep you informed of our decision. 


Does TCI provide a warranty?

Yes! TCI General Contracting Services provides a 5 year workmanship warranty on all replacement and new construction projects. You will also receive a manufacturer's warranty that will vary depending on the material that was installed.